Business telephony from Switzerland. We are the provider, and we bring your phone system over to us.
Three modern solutions, depending on your needs: 3CX, Microsoft Teams Phone or our ClearMedia Cloud PBX. Operated in two Swiss data centres, with Swiss numbers, porting of any existing number, and tariffs that fit you: flat rate or per minute.
Reachability is not a nice-to-have. It is the basis of your business.
Modern telephony is cost-effective, flexible and integrated.
We build the solution that fits your business.
3CX
A proven VoIP platform with a broad feature set: queues, IVR, call recording, CRM integration. Ideal if you want a full-blown phone system with all the classic features.
Microsoft Teams Phone
Make calls right from Microsoft Teams, with your Swiss numbers via direct routing. One identity, one directory, one app, ideal if Microsoft 365 is already your daily tool.
ClearMedia Cloud PBX
Our own hosted phone system in the Swiss cloud. Lean, affordable, quick to set up. For businesses that just want to make calls in a modern way, without a big software stack.
From the connection to the device, all from one hand.
SIP trunks
You already have a phone system that should stay? We provide the pure SIP trunk connection from our network, with as many channels as you need, cleanly scalable.
Number porting
We take over any Swiss phone number, regardless of the current provider. Porting coordinated, tested in parallel and switched over without a reachability gap.
Multi-site
One phone system for all sites and the home office. Internal extension calls stay internal and free, calls can be redirected freely.
Free choice of devices
Desk phones, conference units, headsets, smartphone app and softphone for PC and Mac. Existing SIP phones we take over, new ones we procure with you.
Flat rate or per minute
Flat rates for landline and mobile Switzerland, or usage-based per-minute tariffs. You pick the model that fits your behaviour, transparently billed.
Operation & support
Setup, changes and incident response, we handle. Swiss helpdesk that actually knows your system, because they also operate it.
If Teams is already running, it is also your phone.
Most SMEs have Microsoft 365 in place anyway. With Teams Phone this becomes the phone system: no second system, no second directory, no second support, with your Swiss numbers via direct routing in our network.
- Calls from Teams, on desktop, in the browser, on mobile, on the desk phone.
- Direct routing with your Swiss numbers from our network.
- One directory, one identity, one reachability.
- Queues, IVR and voicemail as Teams features, no second tool.
- Step-by-step migration possible, department by department or site by site.
Telephony from our own network, not resold.
We operate our own backbone network (AS49489) with peering at CIXP, SwissIX and partner carriers, plus the telephony platform in two geo-redundant Swiss data centres. That means: in support you talk to people who actually build and run the whole setup.
- Swiss SIP trunks from our own network, without intermediaries.
- Tariffs we calculate ourselves, therefore transparent and stable.
- Porting of any Swiss number, coordinated by us.
- Escalation paths straight into our own NOC, no foreign hotlines.
- Telephony, internet, cloud and IT support from the same hand.
Make calls the way that suits you.
| Vendors | Yealink · Snom · Cisco · Polycom (Poly) |
| Connection | PoE switch, one cable per phone |
| Existing devices | we take over existing SIP phones |
| Conference | dedicated conference units for meeting rooms |
| Provisioning | central · updates from the system |
| Headset | wired or Bluetooth headset via the phone |
| Platforms | iOS · Android |
| Function | calls, mailbox, transfer, presence |
| Identity | business number on the go, your private number stays private |
| Integration | 3CX app · Teams app · Cloud-PBX app, depending on the solution |
| WiFi / mobile | call stays on WiFi, hands over cleanly to mobile |
| Data usage | low · HD codecs enabled on a good connection |
| Platforms | Windows · macOS · Linux |
| Clients | 3CX desktop · Microsoft Teams · browser softphone |
| Headset | USB or Bluetooth headset, plug-and-play |
| Integration | CRM click-to-call, calendar, directory search |
| Video | video calls and screen sharing included |
| Home office | same features as in the office, without VPN hassle |
Cloud telephony vs. on-prem PBX.
| Criterion | ClearMedia cloud (3CX · Teams · Cloud PBX) | On-prem PBX in the building |
|---|---|---|
| Up-front cost | none | PBX + installation |
| Scaling (more extensions) | per user · instantly | hardware/license needed |
| Multi-site usable | only with VPN hassle | |
| Home office / mobile staff | ✓ no extra setup | usually only via forwarding |
| Maintenance & updates | included | service contract separate |
| Resilience | geo-redundant (2 DCs) | single point of failure |
| Microsoft Teams integration | native (direct routing) | extra gateway required |
| Provider supplier | ClearMedia · one contract | PBX and provider separate |
| Tariff change (flat ↔ minute) | any time | tied to provider |
Four steps to the new system, without a reachability gap.
Discovery
We record numbers, devices, workflows and requirements, on site or remote. Including a licence and contract check with the current provider.
Concept
Solution choice (3CX, Teams or Cloud PBX), numbering plan, queues, devices and tariff model, in writing and at a fixed price. You know what is coming before you order.
Porting
Your numbers are ported to us in coordination, the new system is set up and tested in parallel, then switched over cleanly, usually without a noticeable interruption.
Operation
Changes, expansions, new staff, new sites, we handle on the service contract, with a Swiss helpdesk.
Why Swiss businesses bring their telephony to us.
Telephony is no longer a world of its own. It is part of the IT, runs over the same network, the same end devices, the same directories. That is exactly why it belongs in the hands of the same provider who also delivers network, internet and IT support. With us that is the case, including the provider role: we are a Swiss telephony provider ourselves and operate our own backbone network under AS49489.
Three solutions, depending on your setup
We do not believe in "one platform for all". That is why we offer the three solutions that really make sense for SMEs in Switzerland:
- 3CX, the proven VoIP platform with a broad feature set. Ideal if you want a full-blown phone system with queues, IVR, recording and CRM integration.
- Microsoft Teams Phone, if Microsoft 365 is already your daily tool. Phone, chat and video in one app, with your Swiss numbers via direct routing from our network.
- ClearMedia Cloud PBX, our own hosted phone system in the Swiss cloud. Lean, affordable and quick to set up, for businesses that just want to make calls in a modern way, without a large software stack.
SIP trunks for existing PBX systems
You have a PBX that still works fine, but the provider contract is up for renewal? Then we deliver a pure SIP trunk connection from our network, with as many voice channels as you need, cleanly scalable. The PBX stays, the connection becomes modern.
Porting of any Swiss number
We port any Swiss phone number to us, regardless of the current provider. We coordinate the process, the new system runs in parallel, and the switch happens at an agreed time, usually without a noticeable interruption.
Flat rate or per minute, both possible
Because we are the provider ourselves, we can offer you the tariff models that fit your calling behaviour. Anyone who calls a lot regularly is cheaper with a landline flat rate or a landline + mobile Switzerland flat rate. Anyone who calls less or in fluctuating volumes is better off with a per-minute tariff, transparently billed, without a minimum spend. You can switch the model with us at any time.
Call with the device that suits you
Whether classic desk phone (Yealink, Snom, Cisco or Poly, newly procured or existing), smartphone app for iOS and Android (with the business number, without exposing your private number) or softphone for PC and Mac (Teams client, 3CX desktop or browser softphone): you decide what your staff work with. Often it is a mix of all three channels, depending on the role. Calls follow the person, not the device.
Multi-site and home office included
One phone system, multiple sites plus home office. Internal extension calls between offices and between home-office staff stay internal and cost nothing. Calls can be redirected freely, voicemails arrive as e-mail, statistics are available per site, per team or per person.
One provider for the whole IT
Telephony does not end at the SIP trunk. It hangs on business internet, is coupled to network and WiFi (PoE for the desk phones, QoS for the voice packets) and uses the same firewall and VPN paths as the rest of your infrastructure. With us all of that comes from one hand, looked after by the same team in Zurich. Single point of contact, not as a slogan, but as everyday practice.
Who this fits
Our profile best fits SMEs with 5 to 50 employees in the greater Zurich area. We also take on smaller and larger setups. If you are thinking about a new phone system, switching from another provider or simply want clarity on costs and possibilities, get in touch, the initial conversation is free and non-binding.
Common questions before a switch.
3CX is the classic, full-blown phone system with a large feature set. Teams Phone brings telephony right into Microsoft 365, with no second app. Our ClearMedia Cloud PBX is a lean, quick-to-set-up system from our Swiss cloud, for businesses that simply want to make calls in a modern way. Which one fits, we clarify in a conversation.
Yes. We port any Swiss phone number to us, regardless of the current provider. We coordinate the porting process completely, the new system runs in parallel, the switch happens at an agreed time, usually without a noticeable interruption.
Yes. We deliver a pure SIP trunk from our network, with as many voice channels as you like. The PBX stays, only the connection becomes modern. A later move to 3CX, Teams or Cloud PBX is possible at any time.
Both: flat rates for landline Switzerland, landline + mobile Switzerland or extended Europe, as well as usage-based per-minute tariffs. You pick the model that fits your calling behaviour. You can switch at any time, without contract traps.
Not necessarily. Existing SIP desk phones (Yealink, Snom, Cisco, Poly) we usually take over. Where new procurement is needed, we advise model-by-model, from entry-level phone to conference set for the meeting room. Pure softphone use without a desk device is of course also possible.
Yes, with the app for your system (3CX app, Teams app or Cloud PBX app). The business number is shown, your private number stays private. Works over WiFi and mobile, with a clean handover when you leave the building.
We automatically redirect calls to mobile numbers or to a second site. Combined with our business internet with failover (two lines, BGP failover), reachability is preserved even during a line fault.
Yes. One system, all sites plus home office. Internal extension calls stay internal and cost nothing, calls can be redirected freely, devices at home are integrated just like those in the office, without VPN hassle.
The telephony platform runs in our two geo-redundant Swiss data centres (ZRH-01 and ZRH-02). Numbers, connection data and recordings stay in Switzerland.
A real provider, with our own backbone network under AS49489, peering at CIXP and SwissIX and our own telephony platform in two Swiss data centres. In support you talk to people who actually build and run the setup, not to a hotline at the upstream supplier.
Migrate your existing telephony to us?
We will calculate it concretely with you, with your numbers, your devices, your tariff model. The first conversation is non-binding.